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AI automation · Australia-wide

AI automation that grows revenue for Australian businesses.

AI automation uses AI to handle repeatable work, such as reading emails, sorting documents, drafting replies, chasing late invoices and updating records. A person reviews anything important. SoftDeck builds these workflows around the systems your team already uses, so enquiries get answered sooner, pricing rests on your own data and your team takes on more work.

Start an AI assessmentSee example workflows
Built around your systemsA person reviews every important stepSydney based, Australia-wide
A small business operator beside connected document and workflow pathways, approving a structured output.Human review built in
01 / Where it pays off

Where AI automation pays off first.

Replies and quotes wait on one person.

The same details get typed into three systems.

Late invoices wait for someone to chase them.

Reports take a day to pull together.

Documents pile up before anyone reads them.

02 / Examples

Workflow automation for the work that repeats.

Two examples: one for winning work, one for getting paid.

Example 1 · Enquiry to approved quote

TriggerEnquiry arrivesEmail, form or phone note.
AI stepReads and classifiesCustomer, job type and urgency.
AI stepDrafts reply and quoteFrom your price list and past quotes.
Human reviewYour team approvesEdit, approve or send back.
ResultCustomer wonCRM updated, follow-up scheduled.

Example 2 · Chasing late invoices

TriggerInvoice goes overdueYour accounting system flags it.
AI stepChecks the accountPayment history and past replies.
AI stepDrafts the reminderFrom your template and tone notes.
Human reviewYour team approvesEdit, approve or hold.
ResultChased on timePayment recorded, next reminder scheduled.

Illustrative examples. We agree the steps and review points with you in the AI assessment.

03 / What we build

What we build.

Business process automation across email, documents, CRM, invoices and reporting.

AI agents for routine tasksRead, classify, draft and route.Document intake and extractionPull the details out of files.Search across your own filesAnswers with sources.Links to CRM, email and accountingKeep records in step.
Reporting and summariesReports built from your own data.
Invoice chasing and remindersOverdue reminders your team approves.
04 / Proof

AI agents running in production.

Documents and folders flow into a knowledge hub while an operator reviews a structured output.
ActiveGospel · AI workspace25+

AI agents across 14+ workflows in one platform, with billing and usage metering built in.

Read the ActiveGospel case study
05 / Method

Assess, build, support.

  1. 1AssessMap the process. Rank workflows by what they do for revenue.
    AI assessmentProcess mapping
  2. 2BuildShip the smallest workflow that moves revenue, with a person reviewing it.
  3. 3SupportMeasure the result against your goal. Then build the next one.

06 / Questions

Questions about AI automation.

Email support@softdeck.com.au with anything else.

How is AI automation different from workflow automation?

Workflow automation follows fixed rules: when this happens, do that. AI automation adds steps that read, classify and draft from emails and documents. Most useful workflows combine both.

What should we automate first?

The workflow that touches revenue soonest, usually enquiries, quotes or reporting. The AI assessment ranks candidates by what they do for revenue and recommends one.

Can AI chase late invoices?

Yes. The workflow watches your accounting system for overdue invoices, drafts a reminder from your template and sends it once your team approves. You set the schedule and the points where a person steps in.

Does a person stay in control?

Yes. We agree the review points before anything is built, and a person approves anything important before it goes out.

Do we have to replace our current systems?

No. We build around the systems you already use and connect through their APIs. Where a system has none, we look for a safer route or a targeted upgrade.

What does AI automation cost?

We price by scope. Send the goal, current setup, outcome and timeframe, and we reply with a next step and an estimate.

Where do you work?

SoftDeck is based in Sydney and works with businesses across Australia.

How to get started

Tell us where growth gets stuck.

Send the work that takes time, the systems it touches and the revenue outcome you want. We reply with a starting point.

Start an AI assessmentPrefer email? support@softdeck.com.au
A business owner smiles as customers find her shop through a glowing search pin on a map of Australia.